What We Collect and Why We Use It
When you open an account, we collect registration details — your name, email address, phone number and the payment method you choose, whether that is bKash, Nagad or Rocket. Each deposit or withdrawal links a transaction record to your account wallet so we can verify payments
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and resolve any disputes quickly. We also collect device data — browser type, operating system, IP address — to keep your session secure and detect unusual access patterns. Cookies record your login state and session preferences; you can manage cookie settings through your browser, though turning
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off session cookies will affect how the lobby loads. We do not collect payment PINs or bKash/Nagad/Rocket account credentials — those stay inside your wallet app. Data you submit through our support chat or email is kept only as long as needed to close your request.
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We process your data to operate your account, process transactions, meet our compliance obligations in eligible regions, and improve the platform experience. We do not sell, rent or trade your personal data to marketing companies. Where we share data with payment processors or identity-verification partners, those
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parties are contractually bound to protect it under terms no less strict than this policy. Availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.