Reference

How 8b77 Handles Your Personal Information

This Privacy Policy covers what data 8b77 collects when you use your account, make deposits via bKash, Nagad or Rocket, and contact our support team.

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8b77 How 8b77 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We keep your account and payment data behind encrypted connections. Every action tied to your bKash, Nagad or Rocket wallet goes through a verified transaction layer before it touches your account balance. Your data is not shared with advertisers and is only kept for as long as your account is active or as required by compliance obligations in eligible regions.

Encrypted Connections

All data between your device and 8b77 travels over SSL encryption. This covers login, account updates, deposit requests and any support messages you send.

Cookie Controls

We use session and preference cookies. You can clear or block them in your browser settings — note that session cookies are needed for the lobby and wallet tabs to load correctly.

Data Retention

Account data is kept while your account remains open. If you close your account, we retain transaction records only for the period required under applicable rules for your eligible region.

Access and Correction Rights

You can request a copy of your data or ask us to correct inaccurate details at any time. Submit the request through live chat or email and we will confirm the outcome in writing.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold, request a correction, or ask us to delete your account information, our support team handles privacy requests directly. You can reach us through live chat from your account dashboard, by emailing our dedicated privacy address, or through our support portal. We aim to acknowledge your request within one working day and resolve it within the timeframe required by applicable rules in your eligible region.

Live Chat Start a chat from your account dashboard. Identify your request as a privacy query and our team will route it to the right contact.
Email Support Send your privacy request to our support email. Include your registered phone number or the bKash or Nagad number linked to your account.
Support Portal Log into the support portal, open a ticket under Account and Privacy, and track the status of your request until it is resolved.

Common Questions About Your Privacy on 8b77

These are the questions we hear most often about how your personal data is managed on 8b77. If your question is not covered here, contact our support team through live chat or email.

We collect your name, phone number, email and the mobile wallet — bKash, Nagad or Rocket — you link for deposits. Device data like IP address and browser type is also logged to keep your session secure.

No. Your bKash, Nagad or Rocket PIN stays entirely within your wallet app. We only receive a transaction confirmation reference — never your credentials or PIN.

Yes. Contact us through live chat or email, include your registered phone number, and we will send you a summary of the personal data linked to your account within the applicable timeframe.

Open a support ticket under Account and Privacy, or email us directly. After verifying your identity, we will delete your data subject to any retention obligations that apply in your eligible region.

We share data only with payment processors and identity-verification partners needed to run your account. Those partners are contractually required to protect your data. We do not sell your data to marketers.

Transaction records tied to bKash, Nagad or Rocket deposits and withdrawals are kept for the period required by compliance rules in eligible regions, then deleted or anonymised.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.